The car park provides 24 hour access to its secure premises in the Q-Park complex on Kent Street, and customers receive a dedicated Named space and personal transponder. There are even a few extras thrown in with the parking contracts, such as meals at the nearby York Pavilion Hotel and Langton’s Brasserie.

In other news, the new e-commerce site for Andrew’s Golf is now live – you can read more about this golf accessories shop in my earlier post. Another recent development is the Shandy Hall online gift shop, which is now fully operational on the website for the Laurence Sterne Trust.

Glamping site Jollydays Luxury Camping have just commissioned a major project for their online booking and payment system, and the gifted education publishers Royal Fireworks Press have asked us to use Issuu to provide sample pages for the books available on their site.

On the SEO side of things, organic children’s clothing retailers Twigs4Kids have commissioned some additional work. Having obtained a no. 1 position on google.co.uk for the search “organic children’s clothes”, their next target is to improve their positions for the named brands that they stock. The first two that we’ll be working on are Frugi and Little Shrimp.

The next sites in line for us to build are a new site for York estate agents Nigel Naish, and an online outlet for York curtain shop L & G Adams.

Bookmark this post:

Hats off to WordPress 3.0 as this upgrade has been a dream, not one of the plugins tested (so far) has been incompatible with WordPress 3.0 and as usual the automatic upgrade function ran smoothly.

WordPress 3.0 boasts “1,217 bug fixes and feature enhancements”, personally I didnt find it very buggy to begin with and I am still getting to know some of its standard features. However there are a few major additions that should prove to be very useful, especially when using WordPress as a Content Management System. The most notable of these being ‘Custom Menus’, ‘Header and Background API’s', ‘Custom post types’ and the ‘WordPress MU (Multisites)’.

We havent yet had the chance to build a blog or site from scratch using WordPress 3.0 (and I imagine not many people have yet) and so these features have yet to be thoroughly tested, but its looking good none-the-less. If you would like to read more about WordPress 3.0, take a look at the WordPress Blog.

Bookmark this post:

Shandy Hall in Coxwold, North Yorkshire, was the home of 18th Century vicar, novelist and celebrity Laurence Sterne. It is now a public museum, housing a collection of his work. It also incorporates a gift shop, garden, and the beginnings of Asterisk*, which, when fully-fledged, will be a workshop space for artists, writers and technologists.

The website developed by Semlyen IT for the Laurence Sterne Trust features an online shopping cart enabling site visitors to purchase items from the Shandy Hall shop. As well as physical items, they can also buy Shandy Hall membership packages from the website. The site also features alongside the shopping cart, a bespoke events and exhibitions management system.

This site was designed by Bivouac.

EMDR Extra

This is a brochure site for EMDR Extra, an organisation offering training workshops to mental health practitioners working with psychological trauma. EMDR is a technique used to treat conditions resulting from trauma, such as Post Traumatic Stress Disorder.

The site features an online application and booking form, which includes payment processing by PayPal.

This site was designed by Jamie at Semlyen IT.

McCartney Lettings

York letting agents McCartney Lettings commissioned this new property management site, which integrates a bespoke property details administration system. McCartney Lettings are a new agent and their new website will help attract the attention of more landlords.

Designed by Andy at Semlyen IT.

Bookmark this post:

Akismet
http://wordpress.org/extend/plugins/akismet/
This one comes with WordPress ‘out of the box’, but it is well worth activating as it is basically an anti spam tool. It simply requires that you enter an API key, available by registering on the WordPress site or the Akismet site. The API keys are reusable across domains so you need only do it once for all your blogs.

All in one SEO pack
http://wordpress.org/extend/plugins/all-in-one-seo-pack/
Pretty essential for any blog really, this adds meta description and meta keyword tags to your template (which seem to be missing from some themes) as well as canonical URLs. Title, Description and Keywords tags are automatically written, based on the plugin’s settings. All these can be overwritten individually for each post and there are a number of other useful settings, such as excluding pages and adding noindex for archives.

Google Analytics for WordPress
http://wordpress.org/extend/plugins/google-analytics-for-wordpress/
You may choose just to add your Analytics code to the footer in your template, but using this plugin gives you more control over what data is tracked – for example you can exclude admin visits. It also supports AdSense tracking and Urchin.

No 404 Errors
http://wordpress.org/extend/plugins/no-404-errors/
There is a bug that affects some shared hosting, whereby rather than displaying 404 Errors, raw html is sent to the browser. This clever plugin changes 404 errors to 301 errors and redirects to a custom WordPress page.

TinyMCE Advanced
http://wordpress.org/extend/plugins/tinymce-advanced/
This adds buttons to WordPress’s limited TinyMCE setup and also allows you to control what buttons are used with a drag-and-drop interface. It also has the option to import styles from the stylesheet and to stop WordPress’s annoying habit of stripping out <p> and <br> tags, making it easier for users to add spacing in a post.

Breadcrumb Trail
http://wordpress.org/extend/plugins/breadcrumb-trail/
Some designs require a ‘breadcrumb’ navigation, showing you the route you took from the homepage to the current page. They can be very useful, since it’s easy to get lost when navigating a complex blog. WordPress doesn’t supply this feature out of the box, but this plugin gives you a breadcrumb trail function that you can add anywhere in your theme. It’s simple to customize via the plugins files.

Add Lightbox
http://wordpress.org/extend/plugins/add-lightbox/
This automatically adds rel=”lightbox” to all images linked to in your posts and pages, grouped by post ID. You have to add the javascript files manually. The code can easily be modified in order to use your preferred image pop up script, for example, colorbox.

WP-Syntax
http://wordpress.org/extend/plugins/wp-syntax/
Great for posts of a technical nature, this allows you to highlight code by wrapping it in ‘pre’ tags and specifying a language from the GeSHi library, for example, XML, PHP, CSS.

NextGEN Gallery
http://wordpress.org/extend/plugins/nextgen-gallery/
WordPress already has a pretty useful gallery function, whereby each post or page can have a number of pictures associated and displayed in a simple Gallery layout. NextGEN gallery allows you to insert any Gallery, or a selection of Galleries (an Album) into any post or page. It also comes with a number of Javascript slide shows already set up (some of which require  you to install the javascript files manually) and the ability to add watermarks, arrange your pictures and albums, create RSS Feeds, add photos to the sidebar etc. For any blog where images are an essential part of their content, you should be using this. It is a little daunting when you first try to use it but you’ll soon get the hang of it.

WP-Print
http://wordpress.org/extend/plugins/wp-print/
Adds a button to the bottom of every post and/or page that generates a printable version of your content. You can choose whether to display comments, images and links or not.

Social Bookmarking
There are many social bookmarking plugins and it is an essential feature for blogs and indeed any website these days. There are the well known buttons such as AddThis and ShareThis that you will see all around the web, as well as the specific WordPress plugins. These add a clickable list of social networking icons to the bottom of each post. The ones we tend to use are Social Bookmarks, which you can see on this site, and Sociable, which I feel is the better choice as there are more sites to choose from and the icons are a little nicer, plus the user can manually disable it for individual posts. Another one which I rather like is Sexy Bookmarks, although this isn’t for all sites. At the end of the day there are many to choose from and its up to you to find one you like.

A couple of handy tips

That’s it for now although I will leave you with this: Although most of these plugins have settings to customize the look and functionality they can still be quite restricted. However remember that CSS can do some pretty clever things and in many cases the plugin’s code itself is quite straightforward, so it’s worth having a little play around to get things just as you like.

Finally, before you hand over your blog to the client you should take a look at SitePoint’s admin customization tips – part 1 and part 2. Another little tip is to log in as your client, go to the edit post window, open up the second row of editor buttons (top right button) and arrange the panels on this page so that the ones they are more likely to need are at the top. WordPress remembers how you had your edit page set up and this stops clients wondering where things are when they log in for the first time.

Bookmark this post:

In building websites which are, in effect, an online business card or flyer, we can apply some of the same design criteria as we would to an equivalent paper document – prominent contact details and a brief description of what’s on offer so that site visitors get an instant overview.

But simply making an online flyer isn’t the end of it – there are other considerations when marketing on the web, and probably the most important is SEO. If a website isn’t properly optimised for search engine visibility, it almost certainly won’t be bringing in many new customers – and in some cases, may as well not exist at all.

Fortunately, optimising a website for search engines has many parallels with providing information to site visitors. As well as contact details and a quick overview, providing a more detailed description of the services a business offers is beneficial to both human readers and search engines. The more the readers know about what a business does and how it operates, the more likely they are to pick up the phone and get in touch. The more written content on a website, particularly with relevant key phrases, the more valuable it will appear to Google.

A very useful tool for one page sites is a Google map. Google makes it possible to create a marker for any location, and embed the map in a website. The embedded map is more than simply an image of a map – it is interactive, and allows the user to zoom in and out, as well as use navigation controls to display different areas. York car valeting company KleenKar have this tool put to good use on their site:

Bookmark this post:

We have previously used Mal’s cart with several other clients, which is a great solution for small e-commerce websites. In this case, though, we needed some more advanced features. Therefore we have built an entirely bespoke system with the following features that are missing from third party carts like Mal’s.

Customer management Customers can create an account, subscribe to one or more mailing lists and get their purchases associated with their accounts. They may view their order history and print confirmations after logging in, simply by typing in their email address and password.

The customer management system was crucial for York Food Festival as they wished to provide discounted tickets to the supporters, ‘friends’ of the Festival, and at the same time they wanted to enable their customers to become a ‘friend’ by buying a special ticket.

Stock management As with all booking systems we had to make sure that if a customer puts a ticket in their virtual shopping basket they will actually be able to buy it on check out without having to fear that someone might have been quicker. This feature is essential for tickets, however, you might want to take control of your stock even if you are not selling tickets.

As a customer adds an item to their basket the system puts it in ‘hold’ for 30 minutes. For that time no one else can buy it. So effectively the customer has half an hour to complete the payment.

We have also made the system able to handle event limits to make sure we don’t oversell tickets. This can certainly be useful with other kinds of products as well, where you may have a limited amount in stock – as you do in most cases. We have also added the facility to set up a cut-off limit. Over that limit tickets are not available online; they can only be purchased through the Ticket Line.

User experience A rock solid back-end is inevitable for building a reliable shopping cart, however, we have also put a great amount of work in user experience. A fully customized shopping cart can easily win customers’ confidence. Your customers are not transferred to third party carts, they will stay on your website while they are shopping.

Our system allows customers to put the desired item straight into the cart after clicking on ‘Add to basket’ without even having to load a new page. This technology is called AJAX. Your customer can continue shopping without having to click to an “add to cart page”, but can still view their cart at any time with a single click.

Someone who is using an older browser needn’t worry either: it will work in older browsers as well. Technically speaking: it degrades gracefully.

Administration area We have developed an administration system which allows manually entry of orders by the client. This means orders by customers who don’t have an internet connection or prefer to order via telephone, can still be inserted into the system and managed in the same way. The administrator takes orders and payments through telephone and enters the details in the administration system. Their purchases will appear alongside all other orders in one single system.

Further features of the system include the ability to add new, or search existing clients and view their order histories. Administrators are also able to resend email confirmations in case the customer has accidently deleted theirs.

Finally, the best way to measure the success of this website is by its sales, and we are proud that after just a few days from the launch, the website is producing a high volume of sales.

Bookmark this post:

Whatever the problem is, and whether it’s with hardware, software or a website, there are a few things you can do to help the techies of this world help you.

The golden rule, of course, is: don’t panic! And before you turn-it-off-and-on-again -

1. Grab that error message!
When something goes wrong, make a note of what it says. That error report may not mean anything to you but it will to someone. If it’s on a web page, chances are you’ll be able to copy-and-paste it into an email. A half-remembered error report can confuse the issue no end.

2. What’s going on?
A clear, step-by-step description of what you were doing when you got the error helps enormously. If you got the error on a webpage, let us know exactly which one it was – copy the contents of the address bar into an email. If you were uploading a file, send us the file. If it was something on your computer, remember all the programs you had open at the time, and tell us the last thing you did before the error showed up.

3. Your machine
It’s vital to know what you’re using – which browser, which operating system. Is it Windows, Linux, or Mac? Are you using Internet Explorer, Firefox, Safari or Opera? The first thing a techie will try to do is replicate the error. Chances are it’s not something that happened when they tested it, so what’s the difference between your machine and theirs?

Here’s a great resource to get all this info quickly: www.supportdetails.com from Imulus, who earn serious brownie points for this site. It gives you all the details about your own system and lets you download them as a CSV or PDF, or just send it all in an email straight to your local techies.

4. Even better: show us!
The best you can do: as soon as anything goes wrong, grab that screen! On a Windows machine, pressing Print Screen (often labelled “PrtScn”) actually does just that – it grabs the current screen and puts it in the Windows clipboard. You can then paste it into an image file and save it using MS Paint (under ‘Accessories ‘) or – your favourite and mine – IrfanView, the free image viewer. In Mac OS X, I’m reliably informed, Command-Shift-3 will take a screenshot and save it as a file on your desktop.

Send this screenshot to your helpful techie friends and it’ll help them no end.

This has the added benefit of showing us what you’ve got open and what operating system you’re using. It’ll tell us – roughly – what version of what browser you’re using, and which operating system. They tell a thousand words, you know!

Bookmark this post:

Cycling related websites are proving to be an excellent area of business for us. There are several in our portfolio already, and some more in the pipeline.

Last year we built a website for the York Festival of Cycling, and this was followed by a new site for Get Cycling, one of several projects run by the Company of Cyclists. Get Cycling is a community interest company which organises and promotes cycling events, bike try-out roadshows and cycling festivals all over the UK.

One offshoot of Get Cycling is now having its own website developed. Bikeboost is a scheme set up to promote and support cycling to and from work in urban areas. The first city to participate in the programme is Sheffield (one of the UK’s hilliest cities!) where 800 people will take up cycling to work. The scheme provides bike loans and support over a two year period, and will offer free cycle training in association with Sheffield cycling organisation Pedal Ready.

Our contribution to the project was a sophisticated bespoke (no pun intended) online system to manage the various BikeBoosts. Participants can register their interest and fill in an online questionnaire about their current commuting habits. People are selected to take part based on this information and the number of places available, and they are then given an account within the BikeBoost site.

Once admitted, participants can log into their account on the BikeBoost website and record their experiences and progress throughout the challenge, keeping track of the distances logged by themselves and their colleagues.

The online system makes it a whole lot easier to sign people up, loan them bikes, and find out how they’re doing. Reports on the facts and figures of the challenge are available at the click of a button.

Another project run by Company of Cyclists is Cyclorama, an enormous, multilingual online cycling resource which is still being developed. Cyclorama incorporates the online cycling magazine Bike Culture, which features a vast array of cycling articles and essays on practically every aspect of cycling imaginable. The site also serves as an exhibition space for specialist cycle designers, manufacturers and retailers. Each exhibitor has their own profile page, which contains a portfolio of their products and a blog.

Last month saw the launch of a website for the Big Bad Bike Ride, a sponsored charity bike ride which has been raising money to fund research into Friedreich’s ataxia since 1991. This site was set up to provide up-to-date news and information to participants, and to take online registrations and payments. Participants can also collect their sponsorship money online through Just Giving.

The next cycling-related website that we will be developing is Cycling City York, a project for the City of York Council which will promote York’s status as a Cycling City.

Bookmark this post: